Z Cherry Blog

Getting to the bottom of refund shenanigans

October 15th, 2009

If you’ve ever been denied a refund on an obviously bad or questionable product, you know how frustrating it can be. And what’s possibly more frustrating is when you dig through the terms and services and discover that by using the website you’ve agreed to resolve disputes via arbitration to take place in some strange foreign land.

This is what many people who are having difficulty getting refunds from Data Money Online have discovered recently. In order to pursue their refunds they are told that they will need to travel to Kolkata, West Bengal, India.

What many of them fail to realize is that they can pursue refunds through the dispute process with their credit card company or bank. While you don’t want to pursue chargebacks willy-nilly, there are certain situations in which it is the right solution.

Entry Filed under: Business